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Jitbit HelpDesk 1.5
Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time.
Use it from anywhere ... Use it on your public website or inside your...
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13-Aug-2006
542.1 KB
Shareware
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VueChat Express 1.4
VueChat Express is a technology that enables a web based Customer Service solution on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives.
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19-May-2005
3.4 MB
Shareware
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Queuing Model Excel 2.0
The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a...
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20-Feb-2003
151.0 KB
Shareware
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Easy-CSS 1.00
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician....
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22-Mar-2006
9.3 MB
Shareware
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EMAGINETIX Helpdesk 1.01
EMAGINETIX HelpDesk is a web based helpdesk application designed to help your company manage customer support issues. Our online helpdesk application allows you to successfully control your customer service and support call tracking. EMAGINETIX HelpDesk is currently available for FREE for a year. Visit http://www.emaginetix.com/helpdesk.html for details
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09-Sep-2004
1.2 MB
Shareware
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Querybot Web Knowledgebase/FAQ 1.3
Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system records all questions and is designed to improve over time as new issues are addressed. Querybot can cut manual email processing by up to 80% while improving...
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09-Jul-2006
2.9 MB
Shareware
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HelpdeskCustomerSupport helpdeskin
HelpdeskCustomerSupport HelpDesk Customer Support FAQ knowledge base Trouble ticket software. HelpdeskCustomerSupport provides web-based problem resolution software that includes knowledge bases, support task automation, and self-help options.Web based customer service solution for a website to manage support requests and to publish self service knowledge bases. Browser based help desk and servicedesk management tool application i
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13-May-2004
204.8 KB
Shareware
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Web Help Desk - Mac OS X Server Install 8.4.6.10
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution!
Say "good bye" to your current, inefficient help desk solution and...
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06-Jun-2008
51.0 MB
Freeware
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HumanClick 2.0
Talk with the visitors to your web site - LIVE! Give them 2-Way, 24/7 SALES AND CUSTOMER SERVICE! Monitor your web traffic in REAL-TIME! With HumanClick, the internet's leading customer service application. Easy and quick to set up. 100% FREE. HumanClick's Pro version let's you: Target your repeat visitors - know their history on your site. Customize HumanClick to fit the look and feel of your site. Push Pages and use pre-written Responses to...
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31-Aug-2000
2.1 KB
Freeware
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AvailSuite 1.9
AvailSuite is a Service Business Management Software, designed to effectively manage all aspects of a Service company. Affordable, easy to setup and use, it will organize all of your customer information, manage the products and services you provide, schedule and dispatch your staff, keep expenses under control, handle invoicing, and much more. Use a trial version for 30 days to ensure it fits all your needs. Our technical support is free.
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23-Dec-2004
85.1 MB
Shareware
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Boldchat Operator Client .NET 4.70
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
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08-Aug-2006
4.5 MB
Freeware
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Service Process executor 2.3
Service Process executor represents new generation of management software for service centers. It manages full life cycle of repairing and tuning from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports. Service Process executor is built with intuitive interface bound to terms used in service industry. So, it works...
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24-Jun-2003
224.0 KB
Shareware
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Vuechat 1.2
Vuechat: The Ultimate Solution for Customer Service. Create a new level of convenience for your customer!Vuechat allows customers to contact you through their web browser (Internet Explorer or Netscape Navigator), to load up a 1-1 chat applet - with streaming webcam image. As a representative, you can converse with up to 6 conversations simultaneously.
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07-Feb-2004
757.8 KB
Shareware
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SMSSender 1.5
Mobile Solution
Bulk Short Message Service (SMS) Software
Now it’s become easy to send bulk SMS around the world. You can send a single message or a distribution list containing Thousand of numbers. By using a SMS Sender, companies, Persons can deliver bulk SMS's worldwide quickly, cheaply and reliably.
When compare SMS to other medium such as email or print, an SMS message has shortest response time and the highest probability of...
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20-Apr-2006
3.9 KB
Shareware
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DataTrack System 2.0.6479.3
The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
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30-Jun-2005
4.4 MB
Shareware
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Backup Manager 2.5
Backup Manager offers a 2 Week Free Trial - with no further obligation - of its automated, encrypted, offsite data backup service. Download the software and upload your data in minutes. Full customer support online or toll-free telephone. Eliminates unreliable CD''s or tape drives and the time spent in doing data backups manually. Upon your satisfaction of our 2 Week Free Trial, Backup Manager''s service continues with a nominal monthly fee.
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30-Aug-2003
2.1 MB
Shareware
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Live Support Chat Script 3.0.5
Download free Live Customer Support ASP PHP Web Chat script. Software offers many customizable choices to fit with client websites and need. Live chat script maintains trust, approval and confidence for sales and business like Travel, Auto sales, Insurance, web design, Hosting, Education, Real estate or Media related. Demo shows the complete functionality and exclusive features of the chat software with the communication between administrator...
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08-Oct-2006
1.2 MB
Shareware
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3D Grand Riviera Casino 2006
The Grand Riviera Online Casino is a virtual playground for those who appreciate luxury, style, and elegance. Their distinguished members enjoy secure service, sensational customer support, and a great selection of casino classics including Blackjack, Poker, and Slots. Eight Progressives that feature a combined jackpot total of more than one million dollars. experience the fun and fortune waiting for you at Grand Riviera Online. $200 FREE!
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13-Aug-2005
256.0 KB
Freeware
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Grand Riviera Casino 2006V
The Grand Riviera Online Casino is a virtual playground for those who appreciate luxury, style, and elegance. Their distinguished members enjoy secure service, sensational customer support, and a great selection of casino classics including Blackjack, Poker, and Slots. Eight Progressives that feature a combined jackpot total of more than one million dollars. experience the fun and fortune waiting for you at Grand Riviera Online. $200 FREE!
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29-Jan-2005
256.0 KB
Freeware
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Radix 3.1
Radix will enable you to manage customer information and resolve issues more efficently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication.Free for personal use. Multi-user licenses are available. If you need more than just another contact manager, download Radix today.
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15-Aug-2003
23.4 MB
Freeware
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SightMax 1.0.14.0
SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Chat Conferencing and Operator 'Coaching', Operator Initiated Chat, Secure Chats, Canned Responses, Co-Browse and more...
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21-Jan-2005
39.4 MB
Shareware
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I'm OnCall
I’m OnCall is a secure online help desk management solution that gives you instant, on demand remote control of your customer’s PC across the Internet, without the need to pre-install software. You can log in to I'm OnCall from any web browser, to provide remote support services to your customers. I'm OnCall auto configures a connection between your and your customer's PC, without requiring any port reconfiguration. No pre-loaded software is...
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06-May-2006
0
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ProvideSupport: Live Chat for Customer Service 3.2.4
Provide Support is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you donlt have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional web-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected...
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16-Sep-2005
1.5 MB
Freeware
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Boldcenter Operator Client .NET 4.13
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
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22-Oct-2004
4.2 MB
Freeware
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Miracle Service 3.2.2
Miracle Service provides a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management information along with Dispatching, Inventory, Invoicing and Reporting. From our powerful inventory module through our integrated service management module to our invoicing module, Miracle Service tracks all of your costs and profits to ensure you are getting the most out of your business. Miracle Service...
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30-Mar-2006
60.4 MB
Shareware
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Live Chat 3.0.1
miOOt Live Chat allows your web site visitors to connect to your company representatives and have their questions answered instantly by clicking on a live chat button embedded on your web site. miOOt Live Chat is a 100% hosted, on-demand live chat software solution which means there is nothing to install on your servers. For your staff, miOOt Live Chat creates a "bird's eye" view of every web site visitor and which page they are browsing in...
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15-Jun-2007
2.4 MB
Shareware
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DEKSI CRM 5.1
DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and employee management, shared calendar, instant messaging and...
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26-Mar-2008
36.8 MB
Shareware
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VueChat - Customer Service and CRM 1.3
VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners all over the world. For home use, you may want to begin with VueChat Home which is the easiest way to start. With VueChat Home you may connect to every available VueChat Server registered in the VueChat Global Servers list and communicate with people all over the world live...
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14-Apr-2005
4.9 MB
Shareware
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NovoCRM 2.1.0.0
Manage customers anytime, anywhere with NovoCRM. Make your customer raving fans with NovoCRM, the best CRM solution.
Supports MS Access, MS SQL and mySQL database engines.
Unlimited User License for only 99 USD
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04-Dec-2006
4.7 KB
Shareware
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AnswerChat 1.30
With AnswerChat you can track and chat with the visitors to your website(s). See who is on your site(s) and see what search engine and search term they used to find your site. Chat with your site's visitors and turn them into customers. AnswerChat is the low-cost customer service solution. No plug-ins or add-on software are required for visitors to your site(s). All they need is a java enabled browser. Now, even small and mid-sized companies...
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17-Feb-2003
2.1 MB
Shareware
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