Software DownloadsHelp Desk Software

Shareware and Freeware Software Downloads:

help desk

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Akeni Help Desk Assistant Enterprise IM 1.0

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software.

05-Aug-2010
10.6 MB
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TSC2 Help Desk 4.1

A Multi-user Windows Help Desk application that provides a suite of integrated tools for managing a technical support department. Includes work order management, equipment inventory, scheduling, reporting, network auditing, and a web interface. TSC2 Help Desk's work order management system tracks all work requests and support issues, from computer errors and user-requested enhancements, to hardware and network upgrades.

06-Aug-2010
9.4 MB
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Web Help Desk - Mac OS X Server Install 8.4.6.10

The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track your help desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current help desk software solution! Say "good bye" to your current, inefficient help desk solution and...

06-Jun-2008
51.0 MB
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Polar Help Desk 5.0

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your first license of Polar Help Desk 5. Key advantages: - Incorporate proven Incident Management process based on ITIL and best practices procedures - Email integration...

03-Jun-2010
16.8 MB
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Web Help Desk Software for Windows 10.0.18.3

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident &...

28-Mar-2013
172.0 MB
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Web Help Desk Software - Free Ed. (.exe) 10.0.18.3

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way...

24-Mar-2013
172.0 MB
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SysAid Help Desk for Linux 9.0.53 b13 13

SysAid Help Desk Software is a dynamic and highly intuitive software solution for small to medium-sized organizations. SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and Analysis, Live Chat, IT Benchmarking, Calendar and Knowledgebase applications in a simple yet attractive and easy-to-use package. SysAid Help Desk comes with standardized templates to help you get started right away and fully customizable...

10-Apr-2013
57.2 MB
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SysAid Help Desk 9.0.53 b13 13

SysAid Help Desk Software is a dynamic and highly intuitive software solution for small to medium-sized organizations. SysAid Help Desk provides extensive Helpdesk, Asset Management, Monitoring, Reports and Analysis, Live Chat, IT Benchmarking, Calendar and Knowledgebase applications in a simple yet attractive and easy-to-use package. SysAid Help Desk comes with standardized templates to help you get started right away and fully customizable...

10-Apr-2013
82.4 MB
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Live Chat Software & Help Desk Software 3.7.4

Mioot Live Chat software is an expert in Help Desk Software solutions Offering Live Chat Support services since 2003. With Our Help Desk Software Live Support Agents can track the visitors information in real time and Chat with customers. This software is also bundled with e-mail and phone logging solutions. Advantages of Help Desk Software system Live chat software is a new way of communication method along with traditional Email and...

09-Apr-2013
1.4 MB
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The Help Desk Toolkit 2.5

The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest...

26-Jan-2013
4.3 MB
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Web Help Desk Software for Mac OS X 10.0.18.3

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident &...

17-Feb-2014
147.0 MB
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Web Help Desk 12.0

Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable....

21-Sep-2013
256.4 MB
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Jitbit SaaS Help Desk 3.1.6

Jitbit SaaS Help-Desk - customer support and knowledge-base software ("trouble ticket software" or "issue tracking software"). Jitbit HelpDesk is a hosted web based help desk app offered using "software as a service" model. No need to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. Tight email-to-ticket integration,...

12-Mar-2014
542.0 KB
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Help Desk Software 1.0.0

Online web based help desk software with Ticket Management, Live Chat module, On-Demand & On Premises both, Free to try and absolutely free upto 3 Staff/Agents. Online web based help desk software: - Free upto 3 Staff / Agents - 30 Days Trial. - Ticket Management, convert Emails into Tickets and manage them by setting up rules. Create SLA Plans to provide timely response to Customers. - Web based Live Chat, provide instant customer...

26-Jun-2014
170.6 MB
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versaSRS Help & Service Desk - ITSM/ITIL 5.0

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS...

22-May-2013
13.7 MB
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Support Live Help 1.2

Customers always tend to look for quick responses to their requests for assistance. eAssistance Pro equipped with rich features can be very handy in providing online web chat and help desk service. You can track overall customers of your site. At the same time, you can perform multiple live chat and transfer file through it. On the other hand, it is also integrated with powerful feature that helps you monitor real time website visitors along...

08-Jun-2013
13.8 MB
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Akeni Help Desk Assistant for Enterprise IM 1.0

keni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows...

05-Aug-2010
10.7 MB
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Bridge Call Tracking - Help Desk 1.5

A technical call, ticket, issue, problem tracking system for the customer call center, help desk, user support center, or any shop where technical issues are tracked, managed, and reported. Features include dynamic definition of fields to track, hot lists, graphs, automatic paging, an e-mail interface, reports, and query for searching within issue history. There is no limit to the number or type of data fields that can be tracked or graphed.

08-May-2009
15.5 KB
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BridgeTrak Help Desk , Tracking and PC Inventory Software 4.0

BridgeTrak 4.0 is a versatile, easy-to-use help desk and tracking software for call and customer support centers, IT departments, or anyone needing to track calls, issues, problems or software bugs/defects. BridgeTrak offers components for Web-enablement, PC Inventory/Auditing, and enhanced data searches. Features include a knowledge base, performance advisor, issue organizer, intelligent dropdowns, security, email, paging, a variety of...

08-May-2009
33.0 MB
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WN Help Desk 6.0.1

A help desk solution that runs under Microsoft Access with a backend database of either Microsoft SQL or Microsoft Access. WN Help Desk Standard uses only the Access backend database, while WN Help Desk Enterprise can use either the Access backend or a Microsoft SQL backend. This application provides a full-featured help desk for companies of any size. Designed to be accessed by multiple help desk technicians at the same time, this fully-...

08-May-2009
4.6 KB
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